Updated 5 November 2026.
1. What am I buying?
Each catalogue title is one 9-page English PDF guide with six short chapters, exercises, a fictional worked example, planning pages and a four-pass practice routine. Digital files are supplied for personal reading or printing. No physical book, subscription or individual advice is included.
2. Where is my download?
After successful payment, look for the download on the order confirmation and in the delivery email from Shopify Digital Products. Check the checkout email address and your spam folder. Contact us with your order number if you cannot find the file; there is no need to purchase again.
3. What do I need to open it?
Use a current PDF reader on a phone, tablet or computer. Save a personal copy for offline reading, or print the A5 pages. The file itself remains in English, even when you use a browser translation for the store.
4. What does the Horizon product include?
Horizon is a separate 6-page English welcome and reflection booklet. Its six price options all deliver the same PDF. A higher price does not include additional content or services. Catalogue books are sold separately.
5. Can I ask for a refund?
Yes. Request a full refund within 14 calendar days of purchase, including if you already downloaded the file. Rights concerning faulty, missing or inaccurately described content and other mandatory protections remain unaffected. See the refund policy for details.
6. Is an outcome guaranteed?
No. These publications offer general education and exercises. They do not assess your personal circumstances or promise financial results. Use qualified individual help where needed.
Contact
Horizon is operated by KATMAI HEALTH SERVICES, LLC, 11001 Omalley Centre Dr, Anchorage, AK 99515, United States. Website: https://horizonoak.click. Email: contact@horizonoak.click. Phone: +1 415-746-6343. Support hours: Monday to Friday, 09:00–17:00 America/Chicago; target reply within two business days.